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en:software:tim:faq_mail [2019/08/27 01:12] wikiadmin [The mail queue shows an entry but the mail isn't sent.] |
en:software:tim:faq_mail [2019/08/27 01:14] (current) wikiadmin [The timer is created and started but the mail isn't sent.] |
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===== The timer is created and started but the mail isn't sent. ===== | ===== The timer is created and started but the mail isn't sent. ===== | ||
- | Check if the option **Message per E-mail Preferred** under **Task Message Mails** in the [[:en:software:tim:client_profile|client profile]] is activated (if there is a check-mark) (s. [[:play|Screenshot]]). [[{{:software:tim:clientprofil3.png?500}}|]] <note tip> The client profile is reached by clicking on the client-icon in the admin-client.</note> Should the problem still persist, check if the [[:en:software:tim:faq_mail#is_the_mail_server_configured_correctly|mail server]] is configured correctly. | + | Check if the option **Message per E-mail Preferred** under **Task Message Mails** in the [[:en:software:tim:client_profile|client profile]] is activated (if there is a check-mark) (see {{software:tim:clientprofil3.png?linkonly|Screenshot}}). <note tip> The client profile is reached by clicking on the client-icon in the admin-client.</note> Should the problem still persist, check if the [[:en:software:tim:faq_mail#is_the_mail_server_configured_correctly|mail server]] is configured correctly. |