This handler is used to set the escalation point of the Node. Offset is used to determine how long before the end of the handling time all tasks have to be completed. At the escalation time, every user with an open task on the “escalation node” will receive a mail.

com.dooris.bpm.actionhandler.MailReminderHandler

node-enter

any

none

escalationDuration=VariableName
oder
escalationDuration=VariableName+05

The value for the variable must have the following format: hhmm

Is the escalationDuration field is filled, the handling time for the node will not be used; rather, the value of the variable given in the escalationDuration is used.

escalationDate=VariableName or ex. 01.01.2014 12:00
The date and time at which the escalation mail should be sent.

Attention: escalationDate in only noted if no escalationDuration is set!
Attention 2: escalationDate is available starting with TIM Version 4.0 or with Hotfix.

escalationDateFormat=Datumsformat in simple date format (i.e. dd.MM.yyyy HH:mm)
Format in which escalationDate is given.
The default value is dd.MM.yyyy HH:mm

escalationMessage=Text of the escalation mail
May contain variables.

escalationSubject=Subject of the escalation mail
May contain variables.

The offset value is given in hhmm format, meaning the last two places are given in minutes and the places before that as hours (see also (example)

The BusinessCalendar is used for calculation.

A percentage can also be used for the value.

Can be filled with variables, e-mail addresses or expressions. These are separated by commas! Possibilities here include:

• escalationMailTo=variable;
• escalationMailTo=variable1,variable2,group(PM),swimlane(InstanceStarter);
• escalationMailTo=email@adresse.de,variable1,user(pm);

These can be mixed freely.

Attention: In versions prior to TIM version 3.8, only variables can be used!

If set to “true” only one Remindermail is sent per activity. If parameter is not set or set to false, for every task of an activity a reminder is sent.

Timer: performPastReminders